FAQ - Frequently Asked
Questions
Please also see our Public Class Information page
for more on our class policies.
About Our Classes
Emergencies and Special Circumstances
About SQLSoft+
Answers
Q What are class hours?
Bellevue: 9:00 AM to 5:00 PM
Beaverton: 8:30 AM to 4:30 PM
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Q Is free parking available?
Parking is available free of charge at all three of our locations. For the
Bellevue, WA location, a parking lot is found behind our offices. In Beaverton, OR,
the parking lot is in front of the office. We recommend carpooling whenever possible because spaces are limited.
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Q Is there a dress code for class?
Casual dress—jeans or shorts included—is perfectly acceptable.
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Q What should I bring to class?
We provide all you'll need, including note-taking materials.
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Q Are there breaks during the day?
Instructors schedule breaks based on the flow of class material. Generally there are mid morning and mid afternoon coffee breaks, with an hour at lunch.
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Q Are there facilities for lunch?
We have comfortable break rooms in our Bellevue and Beaverton training centers with kitchen facilities, including refrigerators and microwave ovens. There are also a variety of restaurants nearby.
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Q Do you provide refreshments?
We provide a complimentary morning snack, as well as beverages, including coffee, tea, soft drinks and juices throughout the day.
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Q How many students will be attending my class?
The maximum for most classes is 12 students. We do have a few 16-station
classrooms for popular classes. Your SQLSoft+ Account Representative can tell you how many students are enrolled when you call.
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Q How many students are there per computer during class?
Each student has his or her own computer in all SQLSoft+ classes except a few that are strictly lecture based without labs.
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Q Will you guarantee I will pass my exams?
We cannot guarantee that all our students will pass their certification exams, because about half of the effort to pass an exam
will depend on a student's dilligence and studies. SQLSoft+ does provide free retakes for 12 months in the case you should fail
an exam. Our courses are designed to support certification and will virtually touch on all topics on the applicable exams.
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Q What if I have to cancel my class reservation?
Please see our Public Class information page and the
section on reservation cancellation policy and
call your Account Representative as soon as possible. He or she can explain the class cancellation policy and assist you in meeting
your needs.
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Q If I leave class due to an emergency, what is the policy for completing the class?
You may enroll in a future class on a space available basis.
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Q How can I be reached while I am taking a class?
For classes in Bellevue or Beaverton callers may call our receptionist and leave a message. Our Bellevue number is (425) 688-8977; our Beaverton number is (503) 645-2200. For emergencies they will find you in your classroom and deliver the message. Otherwise messages will be posted on a bulletin board outside your classroom.
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Q How many years have you been in business?
SQLSoft was founded in 1988. The company operated as part of Aris Corporation's Education division for
four years, and was reformed as SQLSoft+ on May 1, 2000.
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Q What other locations do you have?
We have training offices in Beaverton, OR; Bellevue, WA; and Poulsbo, WA.
SQLSoft+ is also a Sponsor Partner at the MPSC
on the Microsoft main campus in Redmond, WA where we also teach classes.
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Q Do you have directions (road and bus) for your locations available?
Highway and Public Transportation (Bus Service) directions are available
on our Location pages for our Bellevue,
WA; Redmond, WA;
Beaverton, OR; and
Poulsbo, WA offices.
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Q How many classrooms do you have?
We have 11 classrooms in our Bellevue location and five classrooms in our
Beaverton location. Redmond's MPSC facility has three large classrooms and
Poulsbo adds another two.
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Q Are your instructors certified? Do they have real world experience?
All SQLSoft+ instructors are certified in the fields they train. Most instructors also have previous working experience
in their field and many also consult for SQLSoft+ customers when they aren't teaching.
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Q Do you provide
testing at your facilities?
We have authorized Pearson VUE testing facilities in our Beaverton, Oregon
and Bellevue, Washington locations for a number of certifications. Click
here to learn more. We've recently added a testing center at the MPSC
as well.
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